Frequently Asked Questions
What are the pet policies at Otsego Club?
The pet policies at Otsego Club allow for pet-friendly room availability for an additional charge. Guests are encouraged to confirm pet accommodations prior to their stay.
What is the cancellation policy for standard accommodations?
The cancellation policy for standard accommodations at Otsego Club requires guests to notify us at least 48 hours prior to their arrival date to avoid any charges.
Are there any additional charges for pet-friendly rooms?
Pet-friendly rooms at Otsego Club do incur an additional charge. Please contact us for specific pricing details and availability to ensure a comfortable stay for you and your furry friend.
What are the smoking regulations at Otsego Club?
The smoking regulations at Otsego Club are strict, as the resort maintains a non-smoking policy throughout the premises. Violations of this policy may result in penalties.
Is late checkout available at Otsego Club?
Late checkout is available at Otsego Club, allowing guests to extend their stay beyond the standard checkout time for added convenience. Please inquire at the front desk for specific details and availability.
What types of pets are allowed?
The types of pets allowed at Otsego Club include dogs, with specific pet-friendly rooms available for an additional charge. Please check with us for any breed or size restrictions.
How much is the pet fee?
The pet fee at Otsego Club is an additional charge per stay for pet-friendly accommodations. Please check with our front desk for the specific amount and any related policies.
Can I bring my dog to stay?
You can bring your dog to stay at Otsego Club, as we offer pet-friendly accommodations for an additional charge. Please ensure to inform us in advance about your pet.
What are the check-in times at Otsego Club?
The check-in times at Otsego Club are typically from 3 PM to 10 PM. Please contact the front desk for any special arrangements or late arrivals.
Is there a weight limit for pets?
The weight limit for pets at Otsego Club is 50 pounds. Please ensure your pet complies with this guideline to enjoy a comfortable stay.
What happens if I cancel my reservation?
If you cancel your reservation, a 48-hour notice is required for standard accommodations, while golf packages require a 14-day notice. Cancellations made after these periods may incur charges.
Are there pet-friendly activities nearby?
There are several pet-friendly activities nearby, including hiking trails, parks, and outdoor dining options where your furry friends are welcome to join you. Enjoy exploring the beautiful surroundings together!
What is the policy for service animals?
The policy for service animals at Otsego Club allows for trained service animals to accompany guests during their stay. Please inform us in advance if you will be bringing a service animal.
Can I request a late checkout?
You can request a late checkout at Otsego Club. Please note that availability may vary, and additional fees may apply. We recommend contacting the front desk to confirm your request.
What are the penalties for smoking violations?
The penalties for smoking violations at Otsego Club include a significant cleaning fee charged to the guest's account. This fee is enforced to maintain a smoke-free environment for all guests.
Are there designated pet areas on-site?
The designated pet areas on-site are available for your convenience, allowing pets to enjoy the outdoors while staying at Otsego Club. Please ensure to follow our pet policies during your visit.
How do I modify my reservation?
To modify your reservation at Otsego Club, please contact our front desk directly via phone or email, and they will assist you with any changes to your booking.
What amenities are available for pets?
The amenities available for pets at Otsego Club include pet-friendly rooms, designated walking areas, and pet waste disposal stations to ensure a comfortable stay for you and your furry friends.
Is there a minimum stay requirement?
The minimum stay requirement at Otsego Club varies depending on the season and type of accommodation. Generally, a two-night minimum stay is required during peak times, while shorter stays may be available during off-peak periods.
What is the policy for holiday bookings?
The policy for holiday bookings at Otsego Club includes specific terms that may differ from standard reservations. Guests are encouraged to review these policies in advance to ensure a smooth booking experience.
Are there any restrictions on pet breeds?
There are restrictions on pet breeds at Otsego Club. Specifically, aggressive breeds such as Pit Bulls, Rottweilers, and Doberman Pinschers are not permitted on the premises to ensure the safety and comfort of all guests.
What should I know about late checkouts?
Late checkouts at Otsego Club are available upon request, allowing you to enjoy your stay a bit longer. Please inquire about availability and any associated fees during your reservation process.
How can I ensure a pet-friendly room?
To ensure a pet-friendly room, please contact us directly at Otsego Club when making your reservation and specify your need for a pet-friendly accommodation. An additional charge may apply.
What are the dining options for guests?
The dining options for guests include on-site restaurants offering a variety of cuisines, casual dining experiences, and room service for added convenience during your stay at Otsego Club.
Is there a cancellation fee for golf packages?
The cancellation policy for golf packages includes a fee if the reservation is canceled within 14 days of the scheduled arrival date. Please review our specific terms for more details.
What is the maximum number of pets allowed?
The maximum number of pets allowed at Otsego Club is two per room, with an additional charge for pet-friendly accommodations.
Are there pet-friendly trails near the resort?
Pet-friendly trails are available near the resort, allowing guests to enjoy the beautiful outdoors with their furry companions. Be sure to check specific trail guidelines to ensure a pleasant experience for all.
What are the check-out procedures?
The check-out procedures at Otsego Club involve returning your room key at the front desk and settling any outstanding charges. Guests are encouraged to check out by 11 AM to allow for proper room preparation for incoming guests.
Can I change my pets reservation details?
You can change your pet's reservation details by contacting our front desk. Please make any changes at least 48 hours prior to your arrival to ensure availability and avoid any fees.
What is the policy for noise complaints?
The policy for noise complaints at Otsego Club ensures a peaceful environment for all guests. We encourage guests to report any disturbances to our staff, who will address the issue promptly to maintain a comfortable stay.